To meet the expectations of the iPhone generation, corporate Travel & Expense (T&E) systems need to offer a new wave of optimised mobile applications, says KDS.
Following a recent strengthening of KDS's mobile application development program, 95% of the KDS User Group want mobile access to travel bookings.
The KDS User Group includes travel and procurement managers from multi-national corporations who are responsible for thousands of business travellers. Collectively, the User Group's purchasing power exceeds €2 billion.
According to a recent survey of the KDS User Group, 90% of whom use their mobile phones daily for business purposes, there is a huge demand for better mobile access to T&E systems:
- 95% of respondents want the ability to access information about business trips via mobile, such as booking references, addresses and phone numbers
- Of these, 87% want to access GPS positioning for appointment locations
- 89% of respondents want mobile access to travel information and also the ability to search for and amend bookings
- The most popular options for which mobile users would search would be flights or trains (89%), hotels (88%) and car hire (87%)
- 80% would like to submit expense claims via a mobile device during a business trip, highlighting the attractions of integrating travel and expense in a single system
